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Frequently Asked Questions
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Absolutely! We know that many of our products are bought as surprise gifts for events such as an engagement or as a present. For this reason, we use discreet packaging that does not give away the contents of the package.
This depends on where you are & if the product is in stock. Orders from Switzerland arrive within 1-2 working days. Deliveries within Europe can take between 5 and 7 days. Delivery details will be included in your confirmation email.
No! All prices already include VAT & customs duties.
For orders to other countries (Germany, Austria, etc.) we take care of everything. This means you do not have to pay any extra taxes.
At Stellini Diamonds, we place great importance on the craftsmanship and dedication we put into creating each and every piece of special occasion jewelry. Each diamond is unique, so we do not offer refunds/returns or exchanges unless the item is faulty or damaged. Please read our return policy for more information.
Lab Grown diamonds FAQ
Yes! Lab-grown diamonds, also known as lab-grown diamonds, are chemically identical to mined diamonds. They offer the same beauty and are an extremely popular choice.
The only difference between a mined natural diamond and a lab-grown diamond is the source. Lab-grown diamonds are an ethical and sustainable option and offer the same fire, clarity and carat weight as mined diamonds. At a much lower price!
Yes, lab-grown diamonds will pass a diamond tester because it is a real diamond.
Absolutely! All of our lab-grown diamonds are graded by cut, clarity, color and carat weight and are certified by IGI or GIA. Most of our lab-grown diamonds are certified by the leading gemological institute, IGI. IGI is the most popular certifying institute for lab-grown diamonds and is used by most labs, resulting in a consistent rating across the lab-grown diamond industry. This allows consumers to easily compare lab-grown diamonds and be confident they are getting what they are paying for. You will receive a certificate with every diamond 1 carat or larger.
To ensure consistent certification, each lab-grown diamond is examined and certified by an IGI gemologist. Using a very fine and precise laser beam, each lab-grown diamond is marked with the report number to guarantee you the origin of your diamond and its authentic certification. This marking is invisible to the naked eye and can only be seen under a jeweler's loupe. This does not affect the quality or light performance of your diamond in any way.
Yes, we also sell naturally mined diamonds. At Stellini Diamonds, customer satisfaction is our top priority. We offer our customers the choice of whatever gemstones they want.